Oscar was working with another non-profit to secure housing for his family, but he needed proof of his citizenship. He had never received his naturalization certificate.
Oscar gave the required information needed to help. Avril, our Legal Director, was then able to file BOTH a freedom of information request to get a copy of the certificate from his immigration file AND the application to replace the certificate.
When the new certificate arrived at the office on Tuesday, it was scanned and sent to Avril. Within two hours, both Avril and Oscar rushed to the office - the deadline for his housing eligibility was that close! Oscar was thrilled to receive this help and his family is now in their new home.